Unknown USB Device (Device Descriptor Request Failed) Drivers

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Many computer users have encountered an “Unknown USB Device (Device Descriptor Request Failed)” error when they connect a new device to their Windows 10 computer. This error message can be caused by a variety of different issues, including corrupted or outdated drivers, power supply problems, or hardware conflicts. Fortunately, there are some steps you can take to troubleshoot and resolve this issue.

The first step to resolving a “Device Descriptor Request Failed” error is to check the power supply. Make sure that the USB device is properly powered and that the power cord is securely connected to the device. If the device is not receiving enough power, it may not be able to communicate with the computer, resulting in a “Device Descriptor Failed” error.

Next, you should check for any hardware conflicts. Disconnect all other USB devices from the computer, restart the computer, and then try connecting the device again. If the problem persists, you can try plugging the device into a different USB port on the computer. If the device works properly in a different port, there may be a hardware conflict with other USB devices.

If neither of these steps resolves the issue, then you may need to update or reinstall the driver for the device. To do this, go to the manufacturer’s website and download the latest driver for the device. Once the driver has been downloaded, install it on your computer. You may also need to uninstall any existing drivers for the device before installing the new driver.

If the driver installation does not resolve the issue, then you may have a more serious problem with the device itself. In this case, it is best to contact the manufacturer of the device for assistance. They should be able to provide more information about the issue and help you find a resolution.

Finally, if all else fails, you may need to replace the device. If the device is no longer under warranty, then it may be cheaper to purchase a new device rather than attempt to repair the existing one. However, if the device is still covered by a warranty, then you should contact the manufacturer for assistance.

In summary, when you encounter an “Unknown USB Device (Device Descriptor Request Failed)” error in Windows 10, there are several steps you can take to troubleshoot and resolve the issue. These include checking the power supply, checking for hardware conflicts, updating or reinstalling the driver, and possibly replacing the device.

Last updated: 2023-08-07

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